Healthcare Collections

Recover Revenue Without Compromising Patient Relationships

Unifi's AI-powered platform helps hospitals and medical practices collect past-due accounts while maintaining the empathy and compliance healthcare requires.

45-60 days
Days in AR Reduced
40%
Higher Recovery Rates
95%
Patient Satisfaction
100%
HIPAA Compliant

Healthcare Collections Challenges

Medical debt affects millions of Americans and creates unique challenges for providers

41% of Adults Have Medical Debt

Medical and dental bills are the leading cause of consumer debt in America, creating massive AR challenges for healthcare providers.

Complex Billing Processes

Insurance claims, denials, appeals, and patient responsibility create confusion and delay payments.

Extended AR Cycles

Industry average of 45-60 days in AR disrupts cash flow and increases bad debt write-offs.

Regulatory Compliance Burden

HIPAA, CFPB rules, non-profit billing requirements, and state regulations make collections complex.

How Unifi Solves Healthcare Collections

Purpose-built for the unique needs of healthcare providers

Empathy-First Communication

Eva's AI-powered approach preserves patient relationships while recovering revenue. No aggressive tactics that damage your reputation or HCAHPS scores.

HIPAA-Compliant Platform

Built from the ground up with healthcare compliance in mind. Secure communication, encrypted data, audit trails, and BAA included.

Insurance Coordination

Automated insurance follow-up, claim status tracking, and denial management to reduce manual work and speed up payments.

Financial Assistance Integration

Seamlessly identify eligible patients for charity care, payment plans, and financial assistance programs.

Transparent Patient Billing

Clear, easy-to-understand statements and payment options reduce confusion and disputes.

Real-Time Analytics

Track recovery rates, patient satisfaction, compliance metrics, and AR aging in one dashboard.

Real Results from Healthcare Providers

Regional Healthcare Network

Multi-facility hospital system

Challenge:

45-day average AR, rising patient complaints about billing, 15% bad debt write-off rate

Results After 6 Months:

  • Reduced AR to 28 days (38% improvement)
  • Increased recovery rate from 65% to 82%
  • Patient satisfaction scores improved 23%
  • Bad debt write-offs reduced to 8%
  • $2.3M additional annual revenue recovered

"Unifi transformed our approach to patient collections. We're recovering more revenue while actually improving patient relationships—something we didn't think was possible."

— Sarah Chen, CFO

ROI Example: Mid-Size Hospital

500-bed hospital with $50M annual patient AR

Current State

  • Current recovery rate: 65%
  • Current bad debt: 15%
  • Average AR days: 50

With Unifi

  • Recovery rate: 82% (+17 percentage points)
  • Bad debt: 8% (-7 percentage points)
  • Average AR days: 30 (-20 days)
  • Additional annual revenue: $8.5M
  • Unifi annual cost: $48K
  • Net benefit: $8.45M/year

Ready to Transform Your Healthcare Collections?

See how Unifi can help you recover more revenue while improving patient satisfaction

No credit card required • 15-minute discovery call • Free consultation