Consumer Information Use and Retention Disclosure

Your rights and how we handle your personal information.

Simple Summary:

We keep records for up to 36 months to meet legal requirements, then securely delete them. You can request to see, correct, or delete your information at any time. We only share your data with authorized parties and never sell it. Contact us at [email protected] with questions.

Information We Collect

We collect only the information necessary to manage your account and process payments, including contact details, account information, payment data, and communication records.

How We Use It

Your information is used to service your account, process payments, communicate with you, comply with legal requirements, and improve our services. We never sell your personal data.

Retention Period

We retain your information for up to 36 months after account closure or final payment to meet legal and regulatory requirements. After this period, data is securely deleted or anonymized.

Your Rights

You have the right to access, correct, or delete your information. You can also opt out of certain communications and request restrictions on data processing.

Information Sharing

We may share your information with creditors we represent, service providers who help us deliver our services, legal authorities when required by law, and credit bureaus as permitted. All third parties are contractually required to protect your information and use it only for authorized purposes.

Security Measures

We implement industry-standard security practices including encryption, PCI-DSS compliant payment processing, regular security audits, access controls, and employee training on data protection. Our systems are designed to protect your information from unauthorized access, disclosure, or misuse.

Exercising Your Rights

To access, correct, or delete your information, or to exercise any other privacy rights, contact us at:

Email: [email protected]
Phone: 833-736-5674
Response Time: We will respond to your request within 30 days

Compliance

Our information practices comply with the Fair Debt Collection Practices Act (FDCPA), Regulation F, the Telephone Consumer Protection Act (TCPA), the Gramm-Leach-Bliley Act (GLBA), and applicable state privacy laws including the California Consumer Privacy Act (CCPA).

Updates to This Disclosure

We may update this disclosure periodically to reflect changes in our practices or legal requirements. Updates will be posted at unifipro.ai/consumer-info with a revised effective date.

Need Help?

If you have questions about how we handle your information or want to exercise your privacy rights, our team is here to help.