Proven results, trusted compliance, and innovative technology that transforms debt recovery for everyone involved.
Real outcomes from real clients across multiple industries.
Healthcare
Struggling with low recovery rates (12%) and high patient complaints due to aggressive third-party collectors.
Implemented Unifi's AI-powered platform with Eva for compassionate patient engagement and flexible payment plans.
Financial Services
High charge-off rates on credit cards and personal loans, damaging member relationships and brand reputation.
Deployed Unifi Console for portfolio management with multi-channel consumer engagement and behavioral analytics.
Utilities
Seasonal payment fluctuations and high disconnection rates leading to customer churn and revenue loss.
Integrated Unifi's payment arrangement tools with automated reminders and hardship program workflows.
Unifi maintains the highest standards of regulatory compliance and data security to protect your business and consumers.
Full compliance with Fair Debt Collection Practices Act, including automated monitoring and reporting.
Telephone Consumer Protection Act compliance with consent management and call time restrictions.
Automated compliance with all 50 state debt collection laws and licensing requirements.
Adherence to Consumer Financial Protection Bureau guidelines and best practices.
Independently audited security controls for data protection, availability, and confidentiality.
Payment Card Industry Data Security Standard compliance for secure payment processing.
Healthcare-specific compliance for medical debt collection with full PHI protection.
International standard for information security management systems and data protection.
Since our founding, Unifi has maintained a perfect compliance record with zero regulatory violations, fines, or penalties. Our built-in compliance monitoring ensures you stay protected.
See the difference our approach makes.
| Feature | Unifi | Traditional |
|---|---|---|
| Recovery Rate | 28-35% | 12-18% |
| Consumer Satisfaction | 95% | 23% |
| Compliance Violations | 0 | Common |
| Operational Cost | 60% Lower | Baseline |
| Time to Resolution | 21 days | 45+ days |
| Multi-Channel Engagement | ✓ | ✗ |
| AI-Powered Personalization | ✓ | ✗ |
| Real-Time Analytics | ✓ | ✗ |
| Flexible Payment Plans | ✓ | Limited |
| 24/7 Consumer Support | ✓ | ✗ |